The Conference

"Service Design in Tourism" is the first international conference on service design thinking in the travel and tourism industry. The conference is the closing event of the project “Service Design in Tourism” funded by the European Union under the CIP Competitiveness and Innovation Framework Programme, and hosted by MCI - Management Center Innsbruck, Department of Tourism. The conference aims to bring together a community interested in the practical application of service design thinking within the travel and tourism industry to share experiences, connect to new people, discuss challenges, and develop future opportunities.

The program includes a presentation of the project results, key notes from experts from the field of service design and tourism as well as workshops and an interactive dinner.

International researchers and practitioners handed in presentations and workshops through the Call for Presentations until April 4. Abstracts are reviewed by an interdisciplinary review team in a double-blind process.

Regular conference registration: EUR 120.-*
Early Bird conference registration (until May 31): EUR 90.-*
*Prices include conference participation, catering and conference dinner.